Reitmans Reviews

I love shopping at reitmans in store.
My online experience was little to be desired though and i wouldnt do it again!
I entered an additional coupon code and it accepted it come to find out they withdrew the amount of the charge prior to coupon. You have 48 hours to despute a charge, within my time line i did this via email as their line was to I busy to get through. Then i get an email saying issue resolved no explination, no difference refunded, so i make the dreaded call 20 minutes on hold, to be told someone is working on my case, and I should recieve a call that day, due to my account being notated and by him intersepting would just further confuse things. Not happy i disconnect the call.
I never recieved a call re my dispute nor was I credited back a refund. Customer service for online is absolutely horrible! Dont do it the experience is anything but easy or professional.

I had an online shopping and some items wasn't fit I went to reitmans store located in Abbotsford to return items and buy some more Tabitha was working there she was so nice and helpful.

Online shopping experience is good. Products takes 2-25 days to arrive. They are responsive if something gets lost.

DO NOT PLACE AN ON LINE ORDER. I've been an instore shopper for years with no problem. Due to COVID place an online order June 6,2020, waited one month for delivery. Returned one of three items July 2,2020. We are approaching end of September 2020 AND STILL NO CREDIT. Phone lines no longer working due to COVID. I've sent several e-mails no response. Will never place an online order with Reitmans again and will never go into a Reitmans store again. I understand times are difficult but this is absolutely terrible customer service. I've returned items bought in the States with no issues whatsoever. Think twice before placing an order!

Reitmana is improving with trends. I would give them 5 stars if they improved their trends a bit more ans have better option for plus size. Now that Additionelle is closed I'm hoping reitmans. Pick up.

I have always loved this store! There stretch waist dress pants are the best and I have a pair that I have worn over and over for 10 years and I still love them!